Planning The Call

• Select the date and time of your conference call.
• Develop a list of participants that you expect to be on the call.
• Develop an agenda, allocating time for:
  • Communicating your information
  • Discussing other pertinent information
  • Asking and answering questions

Reserving The Call
To make a reservation, please contact your conferencing services representative. You will be asked to provide the following information:

• Date and time of the call
• Anticipated duration of the call
• Type of service:
  • Event or Meet-Me - participants are greeted by an operator, we may collect participant information
  • Express or Automated - participants are dropped into the call automatically
  • Dial-Out - the operator will connect the speaker or participant by dialing out to them
• Number of participants
• Billing information
• Name and telephone number of chairperson and contact person
• Names and telephone numbers of participants (if Dial-Out call)

Initiating The Call

• When participating in a Meet-Me call, participants should dial the assigned number five minutes prior to the scheduled start time.
• When participating in a Dial-Out call, participants should be at their designated locations approximately 10 minutes prior to conference time.

If Problems Arise

• If you are disconnected from the call, simply redial the assigned or designated number.
• If you need assistance at any time during the conference, you can reach a Conference Operator by pressing *0 on your touch-tone phone.

After The Call
There are several services available after your call has completed. Please contact our reservations department for additional information on:

• Transcription Services
• Audio Bulletin Board - Digital Replay
• Transcription of Name Capture - for Audio Bulletin Board
• .wav and .mp3 File Downloads